Contact Us:

The quickest and best way to contact us is via email , which is checked throughout the day, evenings, and weekends. We do out best to answer every email within 48 hours.

Corporate Office Mailing Address:
Stonewood Manufacturing, LLC
6410 Renwick Circle
Tampa, FL 33647
Phone: 888-265-3870
Fax: 813-425-7732

Backorder Policy:

If a popular item has sold out, we will sometimes accept backorders as a courtesy to our customers. Your credit card will not be charged until the item is preparing to ship, but this reserves the item for you. The estimated date of arrival specified on the item description is an estimate and often changes, as we are usually waiting for product to arrive from overseas. Please check back periodically to see if the date changed. We have the right to cancel backorders that are approaching or exceeding 90 days. You may cancel your backorder at anytime before shipping with no penalty. If your credit card expires before the item arrives, your backorder will be voided and you will need to re-order.

Privacy Statement:

This notice applies to all information collected or submitted on the Spa Accessory Store web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
(etc.)

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.

How You Can Access Or Correct Your Information: You can access all your personally identifiable information that we collect online and maintain by accessing our secure shopping cart to update your information. We use this procedure to better safeguard your information.You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Payment Options:
We accept Visa, MasterCard, and Discover.

Tax:
Only purchases shipped to a Florida address will be charged 7% sales tax.